Seller Product Policy

Last Updated: 01 January 2026
This policy outlines the standards that every Shop on Kidovaly must follow to maintain product authenticity, quality, and pricing integrity across the platform.

1. Product Images and Copyright
Shops must upload only original, high-quality product images. Copying or using images from unauthorized online sources is strictly prohibited. The Shop will be fully responsible for any copyright infringement or related legal consequences.

2. Product Authenticity and Quality
All listed products must be 100% genuine, undamaged, and accurately described. Misrepresentation of product details, including color, material, or specifications, may result in penalties or account suspension.

3. Stock Availability
Shops must ensure that all listed items are available in stock. Stock information must be updated regularly in coordination with Kidovaly’s support team to avoid overselling or customer dissatisfaction.

4. Product Pricing Standards

Product prices listed on Kidovaly must:

Not exceed the Maximum Retail Price (MRP).
Remain consistent across all online and offline platforms. Products listed on Kidovaly may not be sold at a lower price elsewhere.
5. Violations and Penalties

Any violation of Kidovaly’s product quality or pricing standards may result in strict action, including monetary fines, product delisting, temporary suspension, or permanent removal from the platform.

6. Contact Support

For stock management or product listing assistance, please contact:

📞 Phone: +88 01301-796931
📧 Email: support@kidovaly.com.bd
By listing products on Kidovaly, the Shop acknowledges and agrees to abide by the terms outlined in this Shop Product Policy.